General Terms and Conditions of Business

Order acceptance

All orders are accepted and filled by One Click Ltd exclusively subject to the terms and conditions given below. By placing the order, the client accepts said terms and conditions as they may change from time to time.


The client is solely responsible for the contents of the transferred image files. By placing the order, the client warrants and represents to One Click Ltd that the proper fulfilment of the order will not violate any copyrights, trademarks or other rights held by third parties. The client will bear any and all consequences which may result from any violation of such rights. By placing the order, the client warrants and represents that the contents of the transferred image files do not violate criminal laws, including, but not limited to, those regarding the distribution of child pornography. If One Click Ltd learns of any violations of these warranties and representations, One Click Ltd will immediately contact the responsible prosecuting authorities.

Granting of a restricted license

The client reserves all the rights in and to all the images transferred to One Click Ltd. However, in order to offer this service, the client hereby grants One Click Ltd the right to copy, modify, alter and otherwise use these images in connection with the service, regardless of the medium, technology or form in which they are used.

Right of revocation

One Click Ltd supplies only goods that are made to your specifications (customer specifications) and clearly personalized for you. For this reason, there is no statutory right of revocation.

Payment terms

Terms of payment are within OneClick's sole discretion, and unless otherwise agreed by OneClick, payment must be received by OneClick prior to acceptance of an order. Payment for orders are accepted only from sources approved by OneClick, which currently include Mastercard, Visa credit cards and PayPal.
All credit card payment data is highly encrypted to meet security standards at PCI DSS Level 1 compliance. OneClick does not store any credit card data or information.

Data privacy

The client understands and consents to the storage of his personal data on storage media when needed to fulfil the order and for the voluntary storage of his image files. He expressly consents to the collection, processing and use of his personal data. One Click Ltd will treat any and all data confidentially.

Conclusion of contract

A contract for digital printing of image files is concluded between One Click Ltd and the customer when One Click Ltd confirms the customer’s relevant offer with an e-mail invoice or otherwise indicates its acceptance of the customer’s offer to enter into such a contract, e.g. by supplying the printed photos.

Delivery and delivery time

All orders are filled as quickly as possible. Minor delivery delays do not entitle the customer to refuse acceptance or claim damages. We assume no liability for delivery delays caused by the shipment route.


The customer must provide a notice of defects – to the extent the defects are obvious – within 14 days after receiving the ordered work. Defects are only deemed justified if they are technical deficiencies that could have been avoided using the present state of the art; questions of taste such as colour deviations are not deemed justified defects.

We expressly extend no warranty that the colours of the prints will match the original files. Colour differences will not be accepted as a complaint. Complaints will also not be accepted if they are the result of the inadequate quality (e.g. resolution) of the original image files.

Final provisions

One Click Ltd can change these General Terms and Conditions of Business at any time. The provider will communicate changes by posting an official notice on the One Click Ltd website or by sending an e-mail directly to the customer. If the customer uses One Click Ltd’s service after being notified of the change, he is understood to have accepted the change. The provider can terminate or modify one or all aspects of the service at its own discretion without prior notice. If individual passages of the General Terms and Conditions of Business are invalid under applicable law, all other passages shall nonetheless remain valid. The publication of an updated version of the General Terms and Conditions of Business shall invalidate older versions.